Terms and Conditions

WEBSITE TERMS AND CONDITIONS

These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

 

1. SITE ACCESS

1.1. You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website may only be accessible only if you have registered.

2. USE OF WEBSITE

2.1. You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

2.2. The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

2.3. Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.

3. SITE UPTIME

3.1. We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3.2. This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. VISITOR CONDUCT

4.1. With the exception of personally identifiable information, the use of which is covered under our Privacy Policy (found on our website) any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

4.2. When using this website you shall not post or send to or from this Website any material:

     4.2.1. for which you have not obtained all necessary consents;

     4.2.2. that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

     4.2.3. which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3. We will co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.

5. LINKS TO AND FROM OTHER WEBSITES

5.1. Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.

5.2. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

     5.2.1. you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

     5.2.2. you do not misrepresent your relationship with us or present any false information about us;

     5.2.3. you do not link from a website that is not owned by you and

     5.2.4. your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

5.3. If you choose to link to our website in breach of Paragraph 5.2 you shall indemnify us for any loss or damage suffered as a result of your actions.

6. Payment

6.1 We accept payment by credit/debit card only.

6.2 All prices are inclusive of VAT at the prevailing rate.

6.3 Goods can only be delivered to the registered address of the credit card used for payment.

6.4 Goods remain the property of 4 SIGHT Eyecare Centres Ltd until paid for in full.

6.5 By placing an order you agree to receive e-mails from us regarding special offers and other information relevant to your purchase. You can choose not to receive e-mails from us at any time by notifying us at enquiries@4sightopticians.com or following the instructions in any e-mail we have sent.

7. Cancellation and Changes

7.1 For goods made to your personal specification, orders cancelled before despatch may incur a charge for time and materials used in preparation of the order.

7.2 Changes to your order made before despatch may incur an additional charge for time and materials used in preparation of the order.

7.3 You accept responsibility for entering your prescription details and providing a 'PD' measurement.

7.4 You may cancel any order (except for prescription glasses) up to 7 working days after receipt and return the goods for a full refund but you must notify us in writing or by e-mail beforehand. 

8. Delivery

8.1 Any delivery date given or implied is an estimate only. We do not guarantee to deliver by a specific date but if we have not delivered the product within 28 days of acceptance of order you may cancel the order and all money paid will be refunded.

8.2 Spectacles can only be supplied to UK residents and delivered to a UK address.

8.3 We send orders by recorded delivery and it is your responsibility to ensure that someone is able to sign for receipt.

8.4 We advise you to inspect the goods upon delivery and to notify us immediately by sending an email to sales@4sightopticians.com should they be in any way defective or inconsistent with your order. In any such event you should not use the product.

8.5 Should it be necessary to return the goods you are liable for their safe-keeping until such time as they are delivered to us including any period in transit. 

9. Liability

9.1 4 SIGHT Eyecare Centres Ltd will not be liable for any visual problems, loss of any nature, accident or injury, as a result of incorrect information supplied by you or the original prescriber.

9.2 All frame materials are indicated and the purchaser accepts full responsibility for choosing a frame based on this information. Frames described as 'Metal' may contain nickel alloys. Unless stated otherwise frames are not supplied as 'non-allergenic'. 

10. Guarantee

10.1 We offer a 14 day money back guarantee provided that the spectacles are returned in good condition along with the original packaging. You must obtain a returns number by sending an email to sales@4sightopticians.com before claiming under this guarantee.

10.2 All spectacles carry a 12 month guarantee against faulty materials and defective workmanship. To claim under this guarantee you must obtain a returns number by sending an email to sales@4sightopticians.com. Refunds will not be made for return postage.

10.3 We reserve the right to repair or replace faulty goods at our discretion.

10.4 Guarantees will not apply where goods have been subject to misuse, have not been used for the intended purpose or have not been used or cared for in accordance with any specific instructions issued with the product.

10.5 Refunds will not be made if incorrect prescription information has been entered by the customer at the time of order.We reserve the right to see a copy of the original prescription before making a refund under the 14-day money back guarantee 

11. General

11.1 We reserve the right to amend prices and specifications without notice.

11.2 No employee or agent of 4 SIGHT Eyecare Centres Ltd has the right to vary these terms and conditions.

11.3 These terms and conditions shall be governed by English Law.

11.4 We can only supply lenses to a valid prescription that is less than two years old and we reserve the right to ask for a copy of that prescription.

11.5 We cannot supply lenses to those who are under 16 or registered partially sighted.

11.6 A binding contract is only entered into when we accept your order.

11.7 Nothing in these terms and conditions shall effect your statutory rights

11.8 Except where otherwise noted all content on this web-site is copyright 4 SIGHT opticians and must not be used without permission. 

12. DISCLAIMER

12.1. We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

12.2. The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

13. EXCLUSION OF LIABILITY

13.1. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.

13.2. Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

14. GOVERNING JURISDICTION

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of English Law.

 

OUR DETAILS

Business Name: 4 SIGHT Opticians 
Business Email: Enquiries@4sightopticians.com, Sales@4sightopticians.com